Job Description

Senior Federal  Account Manager 

The Senior Federal  Account Manager will report to the Vice President, Federal Sales and manage federal sales accounts and customers. They will also pursue growth in sales, in those accounts, and the Federal/Military vertical. This is a Telecommute/Work from Home position.

Safeware, Inc. is a safety products distributor and service provider.  Founded in 1979, Safeware has been providing public safety products to our nation’s heroes for over 40 years.  Our company is built upon a foundation of dedicated professionals whose expertise and passion focuses on protecting our nation and serving those who serve others.  Safeware is headquartered in Lanham, MD, just outside of Washington, DC, with branches in Philadelphia, PA, Richmond, VA, and Denver, CO, Gainesville, GA, Columbia, MD, Phoenix, AZ and Miami, FL. 

Essential Job Functions: 

• Manages Federal/Military sales account and is responsible for the growth of those accounts 

• Works with Marketing Department to promote specials and market to assigned accounts 

• Enters information into CRM and utilizes CRM for territory success 

• Ensures customer satisfaction in assigned accounts. 

• Works with customer service to ensure that customers are quoted and orders are processed in a timely manner 

• Develops a sales strategy and executes the plan to ensure sales success. 

• Learns products and works with vendors to ensure customer needs are met. 

• Learns contract vehicles and works to ensure that sales are aligned with proper contracts, and that contracts are well understood by customers. 

• Contacts new and established customers to create opportunities 

• Develops quotes and a pipeline of opportunities 

• Closes sales and ensures customer satisfaction with their purchase. 

Evaluation Criteria 

This position is a sales position; sales results are the benchmark for success. Additionally, sales representatives must:

• Follow company policies and procedures 

• Observe guidelines for ethics and customer satisfaction 

• Contribute to a safe and positive work environment in their interactions with others. 

Requirements 

• Proven Experience in outside sales (distributor, government, and public safety sales experience is preferred).  

• Strong interpersonal and communication skills with the ability to connect. 

• Self-motivated and goal-oriented, with a drive to exceed sales targets. 

• Ability to work independently and manage sales pipeline effectively. 

• Proficiency with CRM software and MS Suite. 

Physical Requirements 

• This position requires daily travel of several hundred miles per week. If the sales rep has a travel territory, they must drive longer distances or travel by plane and rent a car. 

• Must be a licensed driver and safe to drive 

• Must have a good driving record 

• Must be able to travel and stay overnight. 

• Must be able to move samples and demo and trade show exhibits in and out of their vehicle. 

• Must be able to clearly communicate in person and in writing to customers and other employees. 

• Must be organized and able to retain and document and follow up customer information. 

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