Job Description

Are you ready for a fulfilling career as a Drain Technician with West Michigan's premier HVAC & Plumbing employer? Service Professor is seeking dedicated individuals to join our esteemed team. Whether you're an experienced pro or just starting out, if you possess a "can-do" attitude and a drive to excel, we want you to thrive with us!

Why You’ll Love Working at Service Professor:

• Comprehensive Health Benefits – Starting Day One:
  • Affordable, High Quality Health Care options (company pays 70%)
  • Dental & Vision Insurance
  • Company subsidized Health Savings Accounts
  • Employer-Paid Basic Life and AD&D Insurance
  • Employer-Paid Short- and Long-Term Disability Insurance
• Consistent, Year-Round Work – We keep our teams busy in every season
• 401(k) with Significant Company Match – Plan for your future while you build your career
• Fully Stocked Company Vehicles -  So you can focus on the job and get started quickly
• Paid Time Off  – Including holidays, floating holidays, and PTO
• Company-Provided Tools, Uniform, and Tablet
• Employee and Family Discounts
• Apprenticeship Programs and On-the-Job Training – Learn quickly and grow your career
• Positive, Team-Focused Culture

Position Overview:

As a Drain Technician at Service Professor, you'll be responsible for restoring flow to residential drains, providing exceptional customer service, and educating customers on drain maintenance. You'll also have the opportunity to earn a plumbing apprentice card and work towards Journeyman Licensure.

Your Day-to-Day:

• Restoring flow to residential drains and providing necessary information for follow-up by a Sewer Supervisor.
• Delivering 5-Star customer service and educating customers on drain care best practices.
• Participating in an on-call rotation to respond to emergency calls 

What Does It Take?

• Progressive plumbing experience
• Minimum 6 months of drain experience
• Valid Driver's License required
• Clear background check, Motor Vehicle Report (MVR), and drug screen
• Strong interpersonal skills with a focus on customer satisfaction and educating customers on all options
• Excellent written and verbal communication skills
• Commitment to safety in all aspects of work
• Ability to work independently or in a team environment

• $18.00/per hour, plus commission on flips/sales

About Service Professor:

With a rich local history spanning nearly four decades, Service Professor has evolved into one of West Michigan's most trusted home service repair companies. From our humble beginnings as a small electrical company in Greenville, Michigan, we've grown to serve over 15,000 residential and commercial customers across seven counties. Our commitment to exemplary service, integrity, and transparency has earned us numerous awards and accolades, including recognition as one of West Michigan's 101 Best & Brightest Companies to Work For.

Join Our Team:

If you're seeking a company where your work is valued, where you're treated like family, and where there's ample opportunity for career growth, Service Professor is the place for you. Apply now and become part of a team dedicated to providing exceptional service and building lasting relationships with our customers.

Don't miss this opportunity to join a winning team! Apply now and start your journey with Service Professor.

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