Job Description

Busser

Restaurant: Suzu — Opening Early 2026
Position Type: Non-Exempt, Full-Time / Part-Time

Location: Cincinnati, Ohio

About SUZU Hospitality

SUZU is our vision of modern Japanese hospitality and cuisine, embodying the harmony between innovation and timeless tradition. Located in Madisonville, Cincinnati, SUZU is inspired by the craftsmanship, flavors, and modern dining culture of Japan.

As part of a growing hospitality group with restaurants across the United States, we are committed to delivering exceptional food, authentic hospitality, and a guest experience that is seamless, thoughtful, and inviting.

Whether in the front of house or back of house, every team member plays an essential role in creating an environment built on professionalism, respect, teamwork, and continuous growth.

SUZU Hospitality is an Equal Opportunity Employer, and we are proud to foster an inclusive workplace where all individuals have the opportunity to thrive.

Position Summary

The Busser supports the service team by maintaining table cleanliness, resetting tables, running food, and ensuring smooth dining room operations. This role is essential to the efficiency and flow of fine-dining service. The ideal candidate is attentive, hardworking, and committed to providing a clean, organized, and welcoming environment for guests.

Key Responsibilities

Dining Room Support

• Clear and reset tables quickly and neatly between courses and after guests depart
• Assist Servers and Food Runners with delivering dishes and maintaining table pacing
• Refill water or tea, replace utensils, and help maintain table organization

Cleanliness & Presentation

• Maintain immaculate dining room cleanliness, including floors, service stations, and guest areas
• Polish glassware, utensils, and service items to fine-dining standards
• Ensure all service stations are stocked, organized, and ready for service

Coordination & Teamwork

• Communicate effectively with Servers, Hosts, Runners, and Management
• Support pre-service setup including linens, silverware, plates, and seasonal décor
• Assist the FOH team with tasks as needed to ensure seamless service

Guest Interaction

• Provide warm, respectful, and discreet assistance without interrupting the fine-dining experience
• Anticipate guest needs, such as clearing plates, refilling water, or resetting utensils
• Maintain polished appearance and professional demeanor at all times

Safety & Standards

• Follow all sanitation, hygiene, and safety protocols
• Keep walkways, service areas, and stations clean and unobstructed
• Handle all service equipment carefully and professionally

Qualifications

• 0–2 years of restaurant or hospitality experience (fine dining preferred but not required)
• Strong work ethic and ability to stay focused during busy service periods
• Excellent communication and teamwork skills
• Attention to detail and a commitment to cleanliness
• Professional presentation and positive attitude
• Willingness to learn Japanese service styles and fine-dining standards

What Suzu Offers

• Competitive hourly pay + tips 
• Training in fine-dining service, Japanese hospitality, and guest etiquette
• Opportunities to grow into Food Runner, Server Assistant, or Server roles
• Professional, respectful, and supportive environment
• Staff meals and continuous development

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