Job Description
About Eleven Recruiting
We are a specialized technology staffing agency supporting professional and financial services companies. Why do we stand out in technology staffing? We listen and act as advisors for our candidates on how they can best add value, find interesting projects, and pave a path for career advancement. We advocate for best pay, diversity in tech, and best job-fit for every candidate we place.
Our client, an investment firm, is seeking an Assistant Vice President, Workday Financials Technical Product Manager to join their team!
Responsibilities: - Team Leadership & Oversight: Lead and mentor a team of offshore Workday developers and analysts supporting production and BAU activities.
- Production Support Management: Oversee resolution of user issues, incidents, and service requests with a focus on efficiency, accuracy, and minimizing business disruption.
- BAU Backlog Ownership: Manage intake, prioritization, and delivery of BAU work, balancing immediate user needs with long-term system improvements.
- Workday Configuration: Perform and oversee Workday Financials configuration tasks, including updates to business processes, security roles, reports, and other tenant-level changes.
- Stakeholder Engagement: Partner with Finance, Technology, and senior business leaders across global time zones to understand priorities, communicate status updates, and align BAU work with organizational goals.
- Process & Standards: Establish best practices for production support, including documentation, root-cause analysis, and knowledge sharing across the team.
- Workday Releases: Coordinate analysis, testing, and adoption of new Workday features, ensuring BAU activities incorporate release updates smoothly.
- Innovation & Modernization: Introduce cloud-native practices, automation, and AI-driven approaches to streamline BAU processes, reduce repetitive tasks, and improve service quality.
- Continuous Improvement: Identify recurring issues and proactively develop solutions to prevent reoccurrence, improving system performance and user experience.
Qualifications: - Bachelor’s degree in Finance, Information Systems, or related field (or equivalent experience).
- 5-7 years of hands-on experience performing Workday Financials configuration tasks (e.g., business processes, security roles, reporting, tenant setup).
- Strong understanding of Workday Financials modules (e.g., General Ledger, Accounts Payable, Accounts Receivable, Expenses, Procurement).
- Technical proficiency in Workday integrations and reporting tools (EIBs, Core Connectors, Studio, calculated fields).
- Proven experience managing production support and BAU activities in Workday or similar ERP systems.
- Cloud-native orientation: experience working with cloud-based technologies and integration platforms.
- Proven track record of driving innovation, including introducing new ideas, tools, or processes that enhance efficiency.
- Familiarity with AI and automation technologies and their application to system support or process optimization.
- Cloud-native orientation: experience working with cloud-based technologies and integration platforms.
- Familiarity with AI and automation technologies and their application to system support or process optimization.
Preferred Skills: - Familiarity with Azure integration technologies (Logic Apps, Functions, Data Factory, Service Bus).
- Experience with incident management frameworks (e.g., ITIL).
- Exposure to Agile delivery practices and backlog management tools (e.g., Jira, ServiceNow).
- Experience applying AI-enhanced monitoring, analytics, or automation in enterprise support environments.
Personal Attributes: - Demonstrated leadership skills, with experience directing teams of developers and analysts.
- Excellent communication skills, with the ability to translate technical details into clear, solution-focused updates for business stakeholders.
- Strong organizational skills with the ability to manage competing priorities in a dynamic environment.
Salary: $145,000 - $175,000
Job Tags
Permanent employment, Immediate start